JMC GURU CORP

Refund & Cancellation Policy

Effective date: July 30, 2026

Because JMC GURU CORP provides customized professional services, refund eligibility depends on the project stage and work completed.

Before work begins

If a customer cancels before any work has started and before nonrefundable third-party costs have been incurred, the deposit may be refunded minus any payment-processing fees or committed expenses that cannot be recovered.

After work begins

Once work has begun, the initial 50% deposit is generally nonrefundable because it reserves production time and compensates for planning, research, setup, design, development, and other work already performed.

Cancellation during production

If a project is cancelled during production, the customer is responsible for completed work and nonrefundable third-party costs. If completed work exceeds the deposit amount, an additional balance may be due.

Final payment

The remaining 50% balance is due after final approval and before final delivery, launch, transfer, or publication. Final payments are generally nonrefundable after the final deliverables have been provided or the project has been launched.

Service concerns

Customers should report a concern promptly and provide a reasonable opportunity to correct work that does not match the written project scope. Refunds are not provided for changes in preference, delays caused by the customer, third-party platform failures, or requests beyond the agreed scope.

How to request a cancellation or refund review

Send a written request to jason@jmc.guru with the customer name, project name, invoice number, reason for the request, and relevant supporting information.

Contact: jason@jmc.guru · 954.666.3090